Frequently Asked Questions
Answers to all your questions at xis6
From opening an account to bonuses, deposits, withdrawals, and security — everything is explained step by step on the xis6 FAQ page.
xis6 is a trusted online betting and casino platform for players in Bangladesh. Whether you are a new player or experienced — it is natural to have questions about depositing with bKash, betting on BPL matches, slot games, or live casino. Detailed answers to more than 18 questions are provided across the four sections below. If you cannot find an answer to your question, 24/7 live chat support in Bengali is always here for you.
Section 01
Account and Registration
To register at xis6, you need an active mobile number and a valid email address. Choose a strong password during registration. The process is simple and takes only a few minutes. You must be at least 21 years old.
No. Only one account per player is allowed at xis6. Creating multiple accounts is against the platform's rules and may result in account closure. If you have any issues, contact live chat support.
On the login page, click the "Forgot Password?" option and enter your registered mobile number or email. A verification code will be sent. Enter the code correctly and you will be able to set a new password. The entire process is completely secure.
xis6 follows an account verification process to ensure a safe environment. Identity verification may be required when withdrawing large amounts. This is done to protect your own funds. Contact live chat for details about the required documents.
Section 02
Deposits and Withdrawals
xis6 currently supports transactions through three mobile banking methods: bKash, Nagad, and Rocket. All three are widely used in Bangladesh and easy to use from any smartphone. The minimum deposit amount is ৳300.
Deposits from bKash are usually instant — in most cases the money is added to your xis6 wallet within a few minutes. There may occasionally be a slight delay due to network congestion. If you have any issues, notify live chat immediately.
The minimum deposit at xis6 is ৳300 (for all methods) and the minimum withdrawal is ৳500. Transactions of small amounts are also processed securely, so new players can get started with ease.
Withdrawal requests from xis6 are usually completed within 30 minutes to 3 hours. No additional fee is charged by xis6 for withdrawals. However, the mobile banking provider's standard transaction charges may apply.
Yes, withdrawals through Nagad are completely safe. xis6 uses SSL encryption to keep all transactions secure. For withdrawals, use only the mobile banking account registered in your own name — this ensures the security of your funds.
Section 03
Games and How to Play
Go to the cricket section of xis6 and view the match list for BPL or any other season. Select your preferred match, choose the bet type (match winner, toss, runs, etc.) and enter the bet amount. Confirm the order — that's all. In-play betting is also available on selected matches.
RTP (Return to Player) is the theoretical long-term return percentage of a game — a mathematical estimate of how much of the total amount wagered is likely to be returned as winnings over time. It is not a guarantee for each spin, but an overall statistical figure. All games at xis6 run on verified fair play technology.
Yes, xis6 is fully mobile-friendly. Opening the site in a smartphone browser (Chrome, Firefox) lets you play slots, live casino, fishing games, and cricket betting smoothly. No separate app download is needed — it works on mobile data or Wi-Fi.
The live casino section of xis6 features games from top providers including Evolution Gaming and Ezugi. It includes live blackjack, roulette, baccarat, Dragon Tiger, and other table games. You get the experience of playing with real dealers via live streaming.
Aviator is a crash game developed by Spribe. The rules are simple: a plane takes off and a multiplier keeps increasing. You must press the "Cash Out" button before the plane crashes. If you cash out in time, you win your bet multiplied by the selected multiplier.
Yes, in-play or live betting is available at xis6 for the T20 World Cup, IPL, and other international cricket tournaments. Odds change ball by ball based on the match situation, which makes it especially exciting for experienced bettors.
Section 04
Bonuses and Promotions
A 120% welcome bonus is available on your first deposit at xis6, up to a maximum of ৳5,000. Example: deposit ৳1,000 and ৳1,200 will be added as a bonus — total balance will be ৳2,200. A 15x wagering requirement must be met before the bonus amount can be withdrawn.
A 15x wagering requirement means you must place bets totaling 15 times the bonus amount before withdrawing. For example, if you received a ৳1,000 bonus — you need to complete a total of ৳15,000 in bets before winnings from that bonus become withdrawable. This is standard industry practice.
xis6's VIP program has five tiers — Bronze, Silver, Gold, Platinum, and Diamond. You can move to higher levels through regular play and betting activity. Reaching the Diamond level lets you enjoy up to 1.2% cashback weekly. Benefits increase progressively at each tier.
Weekly cashback is given based on VIP tier. Bronze tier offers 0.2%, Silver 0.5%, Gold 0.7%, Platinum 1.0%, and Diamond tier up to 1.2% weekly cashback. Cashback is automatically credited to the account on a set day each week.
Yes, xis6 offers special promotional deals during Eid, Pohela Boishakh, and other festivals. Free spins, bonus deposit matches, and special tournaments are organized. Check the promotions section of the site regularly or ask in live chat to stay updated on the latest offers.
Section 05
Security and Responsible Gaming
xis6 uses SSL encryption technology to keep all personal and financial information secure. Your data is not shared with third parties. Maintaining the highest security standards is part of xis6's commitment. Read our privacy policy for more details.
xis6 is for those aged 21 and above only. Opening an account and participating in any kind of gaming activity by minors is strictly prohibited. The age verification process helps enforce this policy.
Self-exclusion is a feature through which you can request to temporarily close your own account for a set period of time. It is an important tool for responsible gaming. Contact us via live chat or email to apply — [email protected].
Yes, xis6 gives players the option to set a daily, weekly, or monthly deposit limit for themselves. Using this feature, you can play within your budget. Contact live chat support to set or change the limit.
If you think someone has accessed your account without authorization, change your password immediately and notify xis6 support via live chat or email ([email protected]). Taking quick action helps keep your funds secure.
Gaming is for entertainment — not addiction. If you feel gaming is having a negative impact on your daily life, visit xis6's responsible gaming page. Use self-exclusion, deposit limits, and cool-off tools. Our 24/7 live chat support is always ready.
Support
Still have questions?
xis6's expert support team is available in Bengali 24 hours a day, 7 days a week. Start a live chat now or send us an email.
Email: [email protected]
Contact
Get in Touch with Support
xis6 support is always here for any of your questions, complaints, or suggestions.
Live Chat
Available in Bengali 24/7
Email
To learn more about responsible play, visit: Responsible Gaming